We're Hiring a Bakpax Teacher Helper / Community Specialist - Bakpax
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We’re Hiring a Bakpax Teacher Helper / Community Specialist

We are seeking a Community specialist, a.k.a. A Bakpax Teacher Helper to join our team.

What is Bakpax?

Bakpax uses AI to read handwriting and auto-grade assignments. We save teachers the time and trouble of grading, and give students instant feedback to increase their engagement. We can convert teachers’ handwritten content to formatted digital text that can be remixed and shared with other teachers.

Who are you?

You are interested in making education better. You want to spend your time working towards something valuable. You thrive in fast-paced, small-team environments. You have a positive, can-do attitude.

You have been a teacher. This means that you can empathize deeply with the challenges and joys of being a teacher.

What will you do?

  • Provide support to our customers via email, chat, social media, phone, and video calls.
  • Work with our engineers to resolve product issues, relaying the most important information to our customers with clarity and precision.
  • Turn frequently asked questions into clearly written help articles and video tutorials, and post those videos to social media platforms.
  • Work with our online payment solution, Stripe, to give trial extensions, discounts, and refunds as necessary.
  • Help curate and edit teacher-created content in our database.

Traits or skills that are useful in this job:

  • Excellent written and verbal communication skills.
  • Able to work some of your hours on evenings and weekends.
  • Compassionate and empathetic.
  • Creative problem solver.
  • Friendly, optimistic, and upbeat.
  • Self-starter
  • Taught in a classroom
  • Experience with help-desk software like HelpScout and/or payment software like Stripe

More about the job:

  • Money – we will pay you
  • Equity – you’ll get shares in the company
  • Remote – we work remotely. This is nice, and, like anything, has its drawbacks. We’re committed to helping each other work remotely while building a strong culture. We get together in person from time to time to have fun and work together
  • Healthcare – our government does not provide it, so we will.

To apply please email your resume and a brief paragraph about why you want to be a Bakpax Teacher Helper / Community Specialist to jobs@bakpax.com.

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